An overview of our terms and conditions

Arrival & departure
Check-in: from 2:00 p.m.; if you arrive after 6:00 p.m., please notify us
Check-out: please check out by 10:00 a.m.

Booking
Room reservations are considered to be binding once we have issued a written confirmation and you have paid the deposit (bank transfer, cheque in the post, international money order).
Bank details: Cassa Raiffeisen Val Badia
IBAN: IT 70 P 08010 58341 000301004476
SWIFT-BIC RZSBIT21108.

Cancellation
Cancellations are unpleasant – for everyone involved! If we can rebook your room, we will not charge any cancellation fees. Otherwise, charges apply. To avoid incurring costs, we recommend you to take out travel cancellation insurance.

Dogs
Dogs are welcome on request and for a charge (excl. food) only at Ciasa Frara. Dogs are not permitted in public rooms. Owners are liable for all damages. Dogs are not allowed in the Ciasa Soplà.
Payment
With cash (up to €2,999.99 for EU citizens), cheque, debit or credit card (except Diners and AMEX)

Smoking
Our apartments are non-smoking apartments. Smokers will find ashtrays on the balconies.